What is changing on the MyGOV app?

Digital Minister Gobind Singh Deo said the MyGOV Malaysia app is being enhanced with agentic AI, among the latest developments being added, to make it easier for Malaysians to deal with government agencies online.

Why does the government want one app for its services?

Gobind said the government wants to bring federal, state and local services together on a single platform, to address complaints that there are too many apps for different government services.

Policy & regulation 8 August 2026

Gobind: MyGOV app being enhanced with agentic AI to ease dealings with government

Digital Minister Gobind Singh Deo says the MyGOV Malaysia app is being enhanced with agentic AI so that Malaysians can deal with government agencies online more easily. According to The Star, he said this when opening Jelajah Malaysia Digital at Dewan Komuniti Damansara Damai on 8 August.

Key points

Gobind said the aim is to keep government digital services in line with current technology.
The government wants federal, state and local services on a single platform, answering complaints about having too many apps.
He warned Malaysians to verify information found online and not fall victim to scams.
Jelajah Malaysia Digital is meant to take digital literacy to communities, including at district level.

Why it matters for Malaysia

An AI agent in the main government app would put the technology in front of ordinary citizens, not just specialists. That raises the stakes for accuracy and public trust, which is why the minister paired the announcement with a message on digital literacy and scams.

Questions answered

What is changing on the MyGOV app?: Digital Minister Gobind Singh Deo said the MyGOV Malaysia app is being enhanced with agentic AI, among the latest developments being added, to make it easier for Malaysians to deal with government agencies online.
Why does the government want one app for its services?: Gobind said the government wants to bring federal, state and local services together on a single platform, to address complaints that there are too many apps for different government services.

Gobind: AI Governance Bill complete, to be tabled in Parliament by early 2027

Digital Minister Gobind Singh Deo told the Dewan Rakyat that the proposed AI Governance Bill is complete and will go to the Cabinet in the near future, with tabling planned by early 2027. According to Bernama, the bill would require those who develop, provide or use AI systems to take responsibility for identifying, assessing and managing risks.

Policy & regulation 28 October 2026 Malay Mail

KLIA Customs seizes 30 AI chip servers worth nearly RM49.5 million

Customs at Kuala Lumpur International Airport stopped an attempt to transit 30 servers containing advanced AI chips worth nearly RM49.5 million without authorisation. According to Malay Mail, citing Bernama, KLIA Customs director Aspalila Ag. Tuah said it is the fifth case this year involving the same syndicate, with seizures across all five exceeding RM100 million.

Policy & regulation 19 October 2026 New Straits Times

Malaysia to draft Data Centre Bill for Cabinet next year, says Akmal Nasrullah

Economy Minister Akmal Nasrullah Mohd Nasir said the government plans to draft a Digital Infrastructure (Data Centre) Bill for Cabinet submission next year, to regulate growth in line with energy and water supply capacity. According to the New Straits Times, citing Bernama, the National Economic Action Council chaired by Prime Minister Anwar Ibrahim agreed to the proposal.